Refund Policy

Requests following delivery

The request period is 30 calendar days from delivery for damage, defects, incorrect goods, missing parts or a material departure from the listing. You must raise the concern during that period; it is not a return-arrival deadline.

Start with a review

Contact mimolafi134@gmail.com, identifying the order, email used at checkout and reason. Add photos or video and retain related parts and packaging. Do not ship anything back without approval. An approved request receives the exact return address and directions, rather than assuming our mailing address accepts returns.

Resolution timing

Exchanges or replacements are subject to the assessment and actual stock. We start an approved refund within 10 calendar days using the original payment method. Financial institutions can take longer to show the credit.

Limits on voluntary returns

Changing your mind, personal taste, choosing an unsuitable option or size, and no-reason returns are not covered voluntarily. Non-excludable statutory consumer rights continue to apply.